About Benyany
Benyany is a home-building and renovation platform that connects homeowners in the Kingdom of Bahrain with verified contractors, designers and curated construction products. Through the Benyany app you can select professionals, manage your project and milestones, and pay securely with built-in payment protection.
Benyany is owned and operated by UXUI W.L.L (trading as UXUI Programming Solutions), a company registered in the Kingdom of Bahrain under Commercial Registration No. 124544-2. All payments processed through Benyany are collected by UXUI W.L.L.
Contact Us
Payment confirmations and receipts are sent to you by email and shown in the Benyany app immediately after a successful transaction.
Terms & Conditions
These Terms & Conditions govern your access to and use of the Benyany website and mobile application (the “Service”), operated by UXUI W.L.L (“we”, “us”, “our”). By accessing or using the Service you agree to be bound by these Terms. If you do not agree, please do not use the Service.
Changes to these Terms
We reserve the right to update, change or replace any part of these Terms at any time by posting updates on this page. Your continued use of the Service after changes are posted constitutes acceptance of those changes.
Use of the Service & your account
You must be at least the age of majority in your place of residence to use the Service. You are responsible for maintaining the confidentiality of your account and password and for all activity that occurs under your account. You agree to provide current, complete and accurate information, including valid payment details, and to keep it updated.
Prohibited uses
You may not use the Service for any unlawful purpose, to infringe intellectual property rights, to transmit malicious code, to harvest others’ personal data, or to interfere with or circumvent the security of the Service. We may terminate your access for any breach of these Terms.
Intellectual property
All content, trademarks and materials on the Service are owned by UXUI W.L.L or its licensors and may not be copied, reproduced or exploited without our written permission.
Warranty disclaimer & limitation of liability
The Service is provided “as is” and “as available” without warranties of any kind. To the maximum extent permitted by law, UXUI W.L.L shall not be liable for any indirect, incidental or consequential damages arising from your use of the Service.
Sanctions
The Service is not offered to individuals or entities located in, or ordinarily resident in, countries or territories subject to comprehensive sanctions (including OFAC-sanctioned countries).
Governing law
These Terms are governed by and construed in accordance with the laws of the Kingdom of Bahrain, and any disputes shall be subject to the exclusive jurisdiction of the courts of Bahrain.
Privacy Policy
This Privacy Policy explains how UXUI W.L.L collects, uses and protects information about you when you use Benyany.
Children
We respect children’s privacy and do not knowingly collect personal information from anyone under the age of 18. If you are under 18, please do not submit personal information to us.
Information we collect
We collect information you provide directly (such as your name, contact details and project information) and information collected automatically when you use the Service, such as device information, log data, approximate location, and data collected through cookies and similar technologies. Transaction information (amount, date) is collected when you make a payment.
How we use information
We use your information to process payments, provide and improve the Service, communicate with you, and for our own marketing of the Service. Most browsers accept cookies by default; you can change your browser settings to remove or reject cookies.
Disclosure of information
We do not sell, rent or trade your personal or financial information to any third party. Your information is processed in a secure manner. We share only the information necessary with service providers who perform functions on our behalf (such as payment processors) using industry-standard security measures, and we may disclose information where required by law.
Updates
If we change this Policy we will post the updated version on this page.
Service, Payment, Cancellation & Refund Policy
1. Nature of Service
UXUI W.L.L. is a digital construction and property-services platform that enables customers to request, manage, and pay for construction, renovation, maintenance, design, and other related property services. Customers pay for the specific services, projects, subscriptions, or platform features they select and approve through UXUI W.L.L.
2. Payments
- The total price, applicable fees, and payment requirements will be presented to the customer before payment is confirmed.
- Depending on the nature and value of the service, payment may be collected in full, as an advance payment, or according to agreed project milestones.
- By confirming a payment, the customer authorizes UXUI W.L.L. and its appointed payment service providers to process the applicable amount using the selected payment method.
3. Customer Cancellation
- Customers may request cancellation before work has commenced.
- Where no work has started and no non-recoverable costs have been incurred, the customer may be eligible for a full refund.
- If costs have already been incurred — including materials, third-party charges, design work, site visits, mobilization, or other specifically committed costs — these amounts may be deducted from the refund where applicable and permitted by law.
- If work has already commenced, any refund will normally be limited to the value of the unperformed portion of the service after deducting work completed and applicable committed costs.
4. Completed Services
No refund will normally be provided once a service has been fully completed and accepted by the customer, except where the service is defective, materially different from what was agreed, or a refund or other remedy is required under applicable law.
5. Cancellation by Service Provider
If a service provider cancels a confirmed service and the customer is not responsible for the cancellation, UXUI W.L.L. may arrange a replacement service provider where appropriate. If a suitable replacement cannot be provided or the customer chooses not to proceed with the replacement, the customer will be eligible for a refund of the amount paid for the unperformed service, subject to any legitimate amounts relating to services already delivered or accepted.
6. Refund Processing
- Approved refunds will be returned to the original payment method used for the transaction.
- UXUI W.L.L. will normally initiate an approved refund within 7–14 business days following approval. The time required for the refunded amount to appear in the customer’s account may vary depending on AFS, the relevant card/payment network, and the customer’s issuing bank.
- Cash refunds will not normally be provided for transactions originally paid electronically.
7. Disputes and Service Issues
- Customers should report any problem with a service as soon as reasonably possible through UXUI W.L.L.’s designated customer-support channel.
- UXUI W.L.L. may request supporting information, including photographs, documents, quotations, invoices, communications, or other evidence necessary to review the complaint.
- Where appropriate, UXUI W.L.L. may facilitate communication between the customer and service provider to resolve the matter.
- Nothing in this policy limits any mandatory consumer rights or remedies available under the applicable laws of the Kingdom of Bahrain.
8. Chargebacks
- Customers are encouraged to contact UXUI W.L.L. first regarding any payment or service dispute so that UXUI W.L.L. has an opportunity to investigate and resolve the matter.
- Submitting a chargeback does not automatically determine that a refund is due. UXUI W.L.L. reserves the right to provide transaction records, service confirmations, invoices, communications, proof of performance, acceptance records, and other relevant evidence to the payment provider or issuing bank when responding to a chargeback.
9. Non-Refundable Amounts
To the extent permitted by applicable law, amounts relating to completed and accepted work, specially ordered or non-returnable materials, approved third-party expenses, and other costs specifically incurred for the customer’s project may be non-refundable. Any applicable non-refundable amounts or deductions will be communicated to the customer as part of the cancellation or refund assessment.
10. Consumer Rights
This policy is intended to operate in accordance with the applicable laws and consumer-protection requirements of the Kingdom of Bahrain. If any provision of this policy conflicts with a mandatory legal right available to a consumer, the applicable mandatory legal requirement will prevail.
To request a cancellation or refund, contact us at abdulla@weuxui.com.